What is Capturing the Load?

Capturing the Load for Dispatchers is a no nonsense online course about how our brains process stress, grief, vicarious trauma and compassion fatigue.
Take The Course

Training Objectives

  • Gain a better understanding of cumulative stress and burnout

  • Become better equipped to handle critical incidents and incidents of mass violence

  • A better understanding of suicide and how we can prevent it

  • Develop the skills and connect with resources to be able to cope with these events and support fellow first responders

Course curriculum

  • 01
    Show Content
    • Welcome to Capturing the Load
    • Check In
  • 02
    Our Bodies and Stress
    Show Content
    • How Does Stress Effect Us and The People We Help?
    • Understanding Cumulative Stress
    • Understanding Compassion Fatigue
    • Understanding Vicarious Trauma
    • Check In
  • 03
    Strong Mind
    Show Content
    • Assessing the Scene
    • Understanding the Stress Continuum
    • Let's Talk About P.T.S.D.
    • Check In
  • 04
    Show Content
    • Understanding the Causes
    • Seeing the Signs
    • Taking the Call
    • Protective Factors
    • Check In
  • 05
    Capturing the Load
    Show Content
    • Making a Plan
    • Understanding Negative Coping Skills
    • Taking Action
    • Taking Action Worksheet
    • Check In
  • 06
    Staying Strong
    Show Content
    • Taking Responsibility
    • Identifying Resources
    • Check In
    • Wrapping Up
    • Feedback
    • Spread the Word

Looking to signup your Emergency Call Center?

We are able to offer Capturing the Load to emergency call centers at a discounted rate. Each member of your department will receive their own login so they can take the course at their pace.
Submit a Request


Please reach out to us with any questions you may have - ali@onthejobandoff.com